Parent Handbook
Revised April 21, 2026A Message from the Director
At Oak Learners, we strive to create an engaging curriculum that is progressive, interdisciplinary, and most importantly student-driven. Not only are we an innovative not-for-profit learning centre, but we are also a team of leaders in the community, working to ensure all students are supported and cared for.
On behalf of the entire staff at Oak Learners, I want to welcome you and your family to our school this year. As a community, we are always adapting by working together to support all of the learners in our classrooms. We strive to ensure that all students receive the education and support they require while maintaining a caring and welcoming school environment.
Raising resilient and successful children certainly does take a village! I love working together with parents to support their child’s education; in a true partnership between the school and families. Communication between home and school is paramount to a child’s success and we strive to demonstrate this value on a daily basis.
I am proud to welcome you to our 12th school year and look forward to working with the entire school community once again!
Kelly Farrell
Executive Director & Principal
Vision
To make a measurable, lifelong impact on the education and well-being of children, youth, their families, and our community.
Mission
To inspire creativity, foster skill-building and encourage confidence. We aim to nurture growth by developing individuality and promoting an inclusive community.
It takes a village! We encourage involvement amongst our community, working with families to develop programming that is innovative and inclusive and supports the lifelong journey of learning through exploration in the arts, education and mindfulness practice.
With this mission at the heart of our centre, Oak Learners offers an alternative learning atmosphere, working with your child’s unique learning style to inspire their strengths and interests. We offer a wide range of programming designed with creative and inquisitive learners in mind.
Core Values
Integrity in all endeavours. Honesty & Transparency in all communication. Accountability to ourselves, our mission and our Community. A commitment to Innovation in education, and development. Collaboration to embrace Diversity.
Procedures
At Oak Learners, we believe that open communication between parents, teachers, and administration is key to every child’s success. Supporting each student’s growth is a collaborative effort that thrives on regular, respectful communication among all adults involved. Day-to-day communication takes place through the BrightWheel App An invitation to join your child's profile on Brightwheel will be sent via email.
Brightwheel also serves as our attendance platform and it is mandatory for parents or caregivers to sign students in and out each day. This system provides accurate tracking for attendance, Before and After Care, and billing.
Brightwheel can also be used to indicate a child’s absence or communicate important updates such as early pickups, late arrivals, or alternate pickup arrangements. We ask that parents use the app for these notifications whenever possible.
Teachers use Brightwheel to share class announcements, photos, and student portfolio updates. Parents may also message teachers directly through the app; however, please note that teachers are often engaged with students throughout the day and may only be able to respond before or after school hours or during scheduled preparation times.
What to Wear
Children are encouraged to wear play-friendly, comfortable clothing each day. Proper indoor shoes are required – for safety reasons, NO bare feet, socks or footwear that could be slippery are permitted indoors.
** Please label ALL clothing and footwear. **
Oak Learners’ students go outside IN ALL WEATHER!
Oak Learners endeavours every day to inspire learning through an authentic skill-based curriculum. Our teachers nurture children’s natural curiosity about their world with student-centered experiences and spend 2-3 hours outside every single day, rain or shine! You can help us set your children up for success in Outdoor Learning by ensuring they have the proper clothing for safe and comfortable participation every day, regardless of the weather.
Here are some helpful tips for shopping for each season:
🍂Fall - The Best Outdoor Clothing for Kids
❄️Winter - The Best Winter Clothing for Spending More Time Outside this Season
🌞Spring - The Best Spring Outdoor Clothing for Kids
Transportation Policy
Oak Learners has daily access to a Kia Carnival minivan to provide safe pickup/drop-off services to certain schools, to provide van transportation to enrich our programs with field trips and to pick-up students from local outings in the event of inclement weather or emergencies.
Procedures:
- The Oak Learners Van will only be driven by fully licensed drivers and approved designates of Oak Learners, Inc. Drivers have been instructed on proper fastening of seat belts and the use of child seats.
- Transportation of children is in accordance with Ontario’s Highway Traffic Act:
- Ontario’s Highway Traffic Act allows children weighing 9 kg to 18 kg (20 to 40 lb.) to use a forward-facing child car seat or a rear-facing car seat as long as the car seat manufacturer recommends its use.
- Ontario’s Highway Traffic Act requires children weighing 18 kg to 36 kg (40 to 80 lb.), standing less than 145 cm (4 ft. 9 in.) tall and who are under the age of 8 to use a booster seat or allows the continued use of a forward-facing seat as long as the car seat manufacturer recommends its use.
- Ontario’s Highway Traffic Act allows a child to use a seatbelt alone when any one of the following occurs: Child turns 8 years old, or Child weighs 36 kg (80 lb.), or Child is 145 cm (4 ft. 9 in.) tall or more.
- Drivers will ensure parking in legal spots in order to walk children into the school grounds.
- Drivers are to never:
- Leave any children in the van alone
- Permit eating or drinking, in order to minimize choking hazards
- Re-fuel when children are in the van
- Drivers/educators will report any minor car incidents to the Director and to Families immediately.
- Drivers/educators take the following into the van each time;
- A list of children being transported (attendance sheet)
- A list of schools, phone numbers for the schools, child care and emergency numbers
- Each child’s emergency card
- The driving schedule containing a list of drop off and pick up times and locations
- Cell phones
- Emergency kit and fire extinguisher
- Permission forms for field trips if attending a field trip
- Emergency prescription medication, epi pens, etc.
Extra Curricular Activities
Before School: 7:30 - 9:00 am / After School 3:30 - 6:00 pm
PA Day Camp is included for all students registered in B.A.S.E. Camp. For a list of PA Days see our School Year Calendar
Please confirm your child’s attendance in Brightwheel prior to the PA Day to help us ensure accurate attendance and staffing.
Health & Safety Policies and Procedures
Oak Learners is strictly a NUT-FREE facility.
To maintain optimal learning throughout the students day, each student is encouraged to bring healthy and well-balanced choices for morning and afternoon Nutrition Breaks.
Some students at our school have life-threatening food allergies, and we have, as a school and a community, worked to establish practices and systems to ensure that all our students are able to enjoy a safe and inclusive learning environment. We understand it can be confusing and sometimes the guidelines seem unclear. So to help clarify, we are including some facts, along with some responses to commonly asked questions (Q&A) and points of confusion within our handbook.
Some Facts and Realities About Food and Allergies at Oak Learners:
- At the moment we have students at our school with life-threatening allergies to the following items:** nuts and tree nuts (peanuts, hazelnuts, pistachios, almonds, walnuts, pecans, cashews etc)
- This list, of course, is partial and temporary. It may change as new students come into our school community every year, or as new allergies are identified.
- There are no universally “safe” or “unsafe” foods -- different students have different allergies, and being careful to observe things like “no peanuts” directives is NOT the same as ensuring food safety.
*** All anaphylactic reactions -- whether to peanuts or to any of the other foods listed above -- have the potential to be life threatening.**
ALL foods sent to Oak Learners MUST be PEANUT and TREE NUT FREE
There will be absolutely NO sharing of food, even between siblings. Please do not send treats for special occasions, as we are unable to distribute food or drinks to the students.
Reusable, pre-filled water bottles are required as they will be used throughout the day and refilled as needed.
Oak Learners adheres to a strict Boomerang Lunch policy, therefore ALL containers, wrappers and leftover food will be sent home at the end of the day. We also strongly encourage the use of reusable food containers, when appropriate.
Students of all ages are encouraged to take an active role in preparing and packing their lunches. This also allows the child to be better able to identify their own containers etc. Please ensure each child has their own lunch bag and that all containers and bags are labeled.
Please notify us upon registration and if there are any medical and/or dietary concerns as well as any changes with your child(ren) regarding food and/or drinks.
Program-Specific Registration & Cancellation Policies
Registration, Payment & Cancellation
Registration & Payment
Full payment is due at the time of registration for ALL Oak Learners programming. Registration is always subject to space availability in the selected program(s).
The terms of the registration agreement are considered in effect upon Oak Learners receiving a signed tuition agreement, payment, or payment information to hold a class or program placement.
Please note: expressing intent to register, whether to an instructor or the office, does NOT hold a student's placement. Registration is only confirmed upon receipt of full payment.
Missed Lessons or Cancellations
If you will be missing a lesson or school day, please notify the Program Coordinator or Office as soon as possible. If you are signed up for our communication parent/staff communication App, Brightwheel please message us there.
Missed group classes, Day School, and day camps are not eligible for make-up lessons or credits.
Private lessons (tutoring, music etc) cancelled by the student/parent can be made up provided a minimum of 24 hours notice is received by Oak Learners and the cancellation is due to a reasonable cause (ie. illness, family emergency, vacation). Otherwise, the late notice cancelled class will be charged at the full amount of the cancelled lesson.
Cancellations or Change of Instruction
Oak Learners reserves the right to withdraw any course, or to change an instructor of any lesson, or to close any location at any time without notice or liability other than to refund tuition fees received for lessons cancelled due to such withdrawal or closing.
Force Majeure Clause
Oak Learners, Inc. withdrawal and termination policies are not applicable during a time of Force Majeure; an Act of God or circumstances beyond our control (i.e. pandemic, quarantine, natural disaster, etc.).
In such a Force Majeure situation, Oak learners will make every effort to provide instruction through Virtual Learning. In the case that Oak Learners is unable to provide comparable instructional programming through online learning methods, a credit towards tuition fees will be applied. All withdrawal & cancellation requests made during the Force Majeure period will be provided with a credit, calculated as per the withdrawal policy towards a future program registration. The lifetime credit can be used towards any future Oak Learners program registration and is transferable to any immediate family member.
Force Majeure Clause: Before and Aftercare Program ONLY
Oak Learners, Inc. withdrawal and termination policies during a time of Force Majeure; an Act of God or circumstances beyond our control (i.e. pandemic, quarantine, natural disaster, etc.) are as follows:
In such a Force Majeure situation, Oak learners will credit a student's account up to a maximum of 4 weeks of a forced closure. Any closure above and beyond 4 weeks will result in the program being refunded for the remainder of the school year, for the duration of the forced closure. All withdrawal & cancellation requests made during the Force Majeure period once provided with a credit and or refund*, will be calculated as per the withdrawal policy. Credits can be used towards any future program registration. This credit never expires and is transferable to any immediate family member.
*(after the first 4 weeks of forced closure)
- A nonrefundable enrollment commitment fee of $2500 is due upon registration.
- Notice of student withdrawal must be made in writing. Withdrawal after August 15 of the current school year will result in a partial reimbursement of Tuition Fees, as prorated for the remainder of the school year after the date of withdrawal, using a per diem rate, as stated on your Tuition Fee Agreement.
- The Registration Fee will not be refunded.
- Any fees still outstanding will be due upon withdrawal.